Privacy Policy
Introduction
At creativegifts, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our handcrafted aromatic candles.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not access or use our website.
Information We Collect
Personal Information
When you place an order for our aromatic candles or contact us, we may collect:
- Name and contact information (email address, phone number)
- Shipping and billing address for candle deliveries
- Payment information (processed securely through third-party providers)
- Candle scent preferences and order history
- Membership tier and subscription details
Automatically Collected Information
When you browse our candle collection online, we automatically collect:
- Device information (browser type, operating system)
- IP address and general location data
- Pages visited and products viewed
- Time spent on our website
How We Use Your Information
We use the information we collect to:
- Process and fulfill your aromatic candle orders
- Send order confirmations and shipping updates
- Manage your membership subscription and benefits
- Personalize your candle shopping experience
- Send newsletters about new scents and promotions (with consent)
- Respond to your inquiries and provide customer support
- Improve our website and product offerings
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your data with:
- Shipping carriers to deliver your candle orders
- Payment processors to complete transactions securely
- Email service providers for order notifications
- Analytics services to improve our website
All third-party providers are required to protect your information and use it only for the specified purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Data portability
To exercise these rights, please contact us at admin@creativegifts.world.
Cookies
Our website uses cookies to enhance your browsing experience. For more information, please see our Cookies Policy.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: admin@creativegifts.world
- Phone: +1 305 365 7446
- Address: 11401 NW 12th St, Miami, FL 33172